Welcome!

Lancashire Mind


Categories

Housing Advice, Mental Health, Maternal Mental Health, Volunteering, Improve access to psychological therapies, Counselling

Description

Lancashire Mind focuses on prevention, education and support, aiming to reduce mental health stigma and promote understanding. Our services are tailored to meet the diverse needs of Lancashire’s residents, ensuring that everyone can achieve the best mental health possible. Many of our services are free, we will assess your needs to help you access the best service. We now offer a low-cost therapy service priced at £30 per session, which includes wellbeing coaching, person centred counselling and cognitive behavioural therapy. We also support people to maintain a tenancy, identify their strengths and goals, develop increased self-esteem, self-worth and confidence and to integrate into their local community. We also offer volunteer opportunities throughout Lancashire.

01257 231660

admin@lancashiremind.org.uk

80-82 Devonshire Road, Chorley, Lancashire, PR7 2DR

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www.lancashiremind.org.uk

Progress Housing Group


Categories

Housing Advice, Employment

Description

· Our focus has always been on creating better housing, supporting independence and creating new opportunities for people. · We provide houses and apartments for rent for individuals, couples and families. Our Property Services team provides repairs and maintenance services to our subsidiaries, to a growing number of external organisations and to the general public. · Our Independent Living service offers affordable and easy to manage homes for people over the age of 55 who want to live independently but without the responsibility of owning their own home. · Our Supported Living service provides housing solutions to help people with a range of support needs and learning disabilities to retain their independence and live in their own home. · Our women's refuges are purpose-built for women and children who are experiencing domestic violence or living in fear of a partner or family member. We also work with partners in the community to provide free training in domestic abuse for professionals. · At our homelessness schemes we help people of all ages who are experiencing or facing homelessness in Central Lancashire. · Progress Lifeline is a personal, emergency alarm system that calls for help at the touch of a button. In the event of an accident or incident it connects a customer with the emergency services, doctor, family member or carer; ensuring safety and providing peace of mind. · Key Unlocking Futures, provide support and advice for adults and young people in Central Lancashire who are homeless or worried they might become homeless, as well as a range of services to help them find employment, education and training. · Progress Futures is a free service offered by PHG that helps tenants and their families access volunteering, training or education and improve their employment prospects, moving them into sustainable careers. They remove barriers; enabling people to achieve their life and career goals through a person-centred approach. Support is not uniform, but tailored to the needs of the individual and is available to any age group. Progress Futures also help fund the cost of training or materials and college courses, as well as contributing to childcare and transport costs and much more. The service is also offered to people with a learning disability who live in PHG supported living accommodation. Please note: The Progress Futures Team also work on several funded projects, enabling them to support tenants and non-tenants who are furthest from the labour market helping them to improve their employment prospects: · Age of Opportunity, which tackles the root causes of poverty, promoting social inclusion and driving local jobs and growth. The Age of Opportunity is designed specifically for people over the age of 50 who would like to work but are unable to without additional skills or support. · More Positive Together, which is aimed at people aged 16-67 who are seeking support to move into education, training or employment and provides a holistic, tailored service to meet the unique needs of our customers.

03333 204555

enquiries@progessgroup.org.uk

Sumner House, 21 King Street, Leyland, Lancashire, PR25 2LW

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www.progressgroup.org.uk

West Lancashire Borough Council - Financial Inclusion


Categories

Debt advice, Housing Advice, Benefits Advice, Benefits - Form Filling, Council Tax/Rent Support, Food Bank Request

Description

Money advice provide support to tenants and residents with issues relating to benefits, debt, poverty and budgeting. We also work alongside the homelessness team supporting those facing or who have been evicted. Appointments / Drop-in service is by appointment only for WLBC tenants only. Normal timescales for contact - 3 working days.

01695 585230

moneyadvice@westlancs.gov.uk

49/51 Westgate, Elson House, Skelmersdale, Lancashire, WN8 8LP

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www.westlancs.gov.uk

South Ribble Housing Options


Categories

Housing Advice, South Ribble Residents

Description

Provision of housing advice to all residents in the borough of South Ribble. The service focuses on the prevention of homelessness and works with customers who are homeless or threatened with homelessness in the next 56 days. The service also operates a Sanctuary Scheme which provides additional security measures for victims of domestic abuse or domestic burglary. An officer is on duty between 10am and 4pm to deal with homeless emergencies, appointments are made for households in a non emergency situation. The out of hours service for emergencies is provided by Progress Housing Group – 01772 436756

01772 421491

SRavenscroft@southribble.gov.uk

Civic Centre, West Paddock, Leyland, Lancashire, PR25 1DH

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www.southribble.gov.uk

South Ribble Environmental Health


Categories

Asylum Seekers / Refugees, Housing Advice, Mental Health, South Ribble Residents

Description

The team deals with the following areas   ·         Housing disrepair (predominantly in the rented sector), arranging for work to be undertaken to remedy disrepair issues. ·         Licensing of property in multiple occupation, animal boarding, tattooing and piercing ·         Neighbour Nuisance Complaints, the department investigate and where proven takes action to remedy nuisance complaints which include accumulations of waste, noise, industrial/commercial odours, artificial light etc. ·         Anti-social behavior ·         Filthy Properties ·         Complaints on Food Safety & Health and Safety ·         Drainage (we would usually suggest contacting United Utilities first)

01772 625336

environmentalhealth@southribble.gov.uk

Civic Centre, West Paddock, Leyland, Lancashire, PR25 1DH

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www.southribble.gov.uk

Ryan Medical Centre


Categories

Asylum Seekers / Refugees, Debt advice, Disability, Housing Advice, Mediation Community, Race Equality, Students, Older People, Younger People

Description

Hi I am the social prescriber/link worker for 3 surgeries, the ryan medical centre Bamber Bridge, Roslea Surgery Bamber Bridge and Riverside Medical Centre in Walton –le dale. We are a group of surgeries who offer social prescribing to our patients .We would like a way of being able to action and complete referrals and audit them. Please feel free to send me a referral 

01772 335136

rachel.duckworth@nhs.net

St Marys Road, Bamber bridge, Preston, Lancashire, PR5 6JD

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www.ryanmedicalcentre.nhs.uk

Macmillan Cancer Information and Support Services Preston & Chorley


Categories

Debt advice, Disability, Housing Advice, Mental Health, Benefits Advice, Older People, Younger People

Description

We provide a free, confidential drop in service for anyone affected by cancer. This includes people who:• need information about cancer;• have a cancer diagnosis;• are living with and beyond cancer;• are looking to reduce the risks of cancer;• are a relative, carer or friend of someone with cancer; or• are healthcare professionals   We hold a wide range of information on all aspects of living with cancer and we provide the opportunity to discuss treatments, side effects, money worries, questions about benefits and other cancer related issues with our team.You can come and see us face to face in any of our three centres, or we can arrange to see people on our hospital wards. We also give information and support over the phone and by email for those who can’t access the service in person.We work closely with the clinical teams as well as with local services, support groups and other organisations.   We also offer Video Advice sessions using NHS Attend Anywhere

017723 523709

Cancerinfocentre@lthtr.nhs.uk

Rosemere Cancer Centre ,Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT

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www.lancsteachinghospitals.nhs.uk/macmillan-cancer-information-and-support-service/

Key Unlocking Futures-South Ribble Drop in Service


Categories

Self referral, Housing Advice, Benefits Advice, Benefits - Form Filling, Social engagement and social inclusion support, Social Isolated, Younger People, Housing Advice Young People 16-25, Housing Coach service 16-25 Year Olds, Housing Advice Young People 16-25

Description

Drop In Services for young people in South Ribble. This service is for young people aged 16 to 25 who are thinking about leaving or have left home for whatever reason, we can help. Many young people come to us in a crisis when they have nowhere to stay and that is fine but people often don’t realise that it is good to seek help earlier so we can explain what a young person’s options may be.  The Drop In Service is wide ranging and we offer practical and emotional support for young people at risk of or experiencing homelessness. Young people would normally drop in without an appointment but at the moment (due to Covid 19) if we receive a referral or enquiry, where possible we would contact them on the phone. We are still seeing young people at our centre in Leyland (using goverment guidlines) where this is not possible.

01772 678979

dnuttall@keycharity.org.uk

2 Balfour Court, Leyland, Lancashire, PR25 2TF

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www.keycharity.org.uk

Key Unlocking Futures-Housing Coach Service 15-25 year olds


Categories

Housing Advice, Housing Advice Young People 16-25, Housing Coach service 16-25 Year Olds, Housing Advice Young People 16-25

Description

Key’s Housing Coach service works with 16-25 year olds who are moving into a new tenancy and are likely to need extra support to settle. This support would ideally start prior to them moving into their new home. The support is very flexible and can include: Viewing properties and supporting at sign up Help with setting up home including setting up bills, sourcing furniture and making sure benefits if required are in place. Support with budgeting Support to get to know their new area and what it has to offer. The Housing Coach uses an assets based approach to look at clients strengths and through this enables clients to take personal responsibility in improving their lives. This may be in attending taster sessions, accessing groups and activities or simply being able to make phone calls related to their tenancies. The times below are current, these times will change when we get back to some sort of  normal working situation.

01772 678979

dnuttall@keycharity.org.uk

2 Balfour Court, Leyland, Lancashire, PR25 2TF

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www.keycharity.org.uk

Key Unlocking Futures-Chorley Drop In


Categories

Housing Advice, Housing Advice Young People 16-25

Description

Drop In Services for young people in Chorley. This service is for young people aged 16 to 25 who are thinking about leaving home for whatever reason, we can help. Many young people come to us in a crisis when they have nowhere to stay and that is fine but people often don’t realise that it is good to seek help earlier so we can explain what a young person’s options may be. The Drop In Service is wide ranging and we offer practical and emotional support for young people at risk of or experiencing homelessness. Young people would normally drop in without an appointment but at the moment (due to Covid 19) if we receive a referral where possible we would contact them on the phone. We are still seeing young people at our centre in Leyland where this is not possible.

01772 678979

dnuttall@keycharity.org.uk

2 Balfour Court, Leyland, Lancashire, PR25 2TF

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www.keycharity.org.uk

Citizens Advice Lancashire West


Categories

Self referral, Asylum Seekers / Refugees, Debt advice, Disability, Housing Advice, Mediation Community, Employment, Chorley Residents, Digital Support, Volunteering, Benefits Advice, Benefits - Form Filling, Support with employment, skills, courses and volunteering, South Ribble Residents, Food Bank Request, West Lancashire Residents

Description

We understand the cost of living is impacting everyone and that we are all looking at ways to maximise our clients income, but our waiting time for an appointment is around 4 weeks or more at this time. Before referring a client for a benefits check, please assist them to undertake a calculation using one of the calculators at this link, as it will show what entitlement might be in scope. https://www.citizensadvice.org.uk/benefits/benefits-introduction/what-benefits-can-i-get/ If you are making a referral for assistance with completing an Attendance Allowance, Child DLA or PIP form, please ensure the client has the appropriate claim form and supporting medical evidence before requesting support from us. As part of your ongoing support for the client, you can make a referral to our Energy Advice team for helping your client to apply for a fuel voucher. In the referral we need: the client's name, address, mobile number and email address (if available), details of the support you are giving the client and why they need a fuel voucher. If your client wants to know if they can claim Pension Credit, please assist them to undertake the calculation at this link. https://www.gov.uk/pension-credit-calculator If your clients wants a better off calculation or to apply for Universal Credit, please assist them to look at this link. https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/ If you client has an issue with a product or service they have bought, please assist them to contact the Consumer Helpline. https://www.citizensadvice.org.uk/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/ Quite simply, we are here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from four locations across Lancashire: Chorley, Leyland (South Ribble), Fleetwood (Wyre) and Skelmersdale (West Lancashire). We also offer a debt and Pension Wise service across Blackburn with Darwen. We also offer a Drop-In/Digital Help service at the offices below and advice 5 days a week (9am - 5pm) via our Adviceline 0808 278 7880 or via our 24/7 Online Enquiry form https://citizensadvicelancashirewest.org.uk/online-enquiry-form/ - Chorley, each Wednesday 10am - 2pm Leyland, each Tuesday 12pm - 3pm Skelmersdale, each Monday and Friday 10am - 1pm Fleetwood, each Tuesday, Thursday and Friday 9am - 4pm Where an appointment is required, this will be undertaken by telephone or face to face.

0808 278 7880

nhigham@calw.org.uk

35-39 Market Street, Chorley, Lancashire, PR7 2SW

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www.citizensadvicelancashirewest.org.uk

Chorley Help the Homeless(CHtH)


Categories

Housing Advice, Chorley Residents, Benefits Advice, Benefits - Form Filling, Counselling

Description

The charity provides a drop-in service to those who are homeless or at risk of homelessness. People who need our help can be referred or self refer for emergency food parcels, clothing and toiletries, bedding and small household items. We offer housing and welfare benefits advice and personal counselling by appointment. 

01257273320

reception@chth.org.uk

45 Clifford Street, Chorley, Lancashire, PR7 1SE

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www.chth.org.uk

Chorley BC Housing Solutions


Categories

Debt advice, Housing Advice

Description

Our Housing Solutions Team’s role is to make sure there is access to a range of good quality housing in Chorley, which includes providing services for local people. The team supports all households with access to social housing via the Selectmove Choice Based Lettings scheme working in partnership with social landlords. The team will assist those households threatened with homelessness to either remain in their current accommodation or move into more suitable. If there is a threat of homelessness you should make a referral through www.housingjigsaw.co.uk The team will work with households to support them to establish their housing options and will provide support and advice on tenancy law in the private and social housing sector in order to prevent homelessness. They will offer advice and support with the court process to prevent evictions, help to access private sector housing including the provision of bonds help with mortgage advice, personal budgeting and also help to access housing related support including accommodation which includes Cotswold Supported Housing and resettlement housing support. Initial contact within 1 working day of receipt of referral.        

01257 515151

housing.solutions@chorley.gov.uk

Union Street, Chorley, Lancashire, PR7 1AL

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www.chorley.gov.uk