West Lancashire Borough Council - Financial Inclusion


Debt advice, Housing Advice, Benefits Advice, Benefits - Form Filling, Council Tax/Rent Support, Food Bank Request


Money advice provide support to tenants and residents with issues relating to benefits, debt, poverty and budgeting. We also work alongside the homelessness team supporting those facing or who have been evicted. Appointments / Drop-in service is by appointment only for WLBC tenants only. Normal timescales for contact - 3 working days.

01695 585230


49/51 Westgate, Elson House, Skelmersdale, Lancashire, WN8 8LP

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West Lancs Borough Council - HB and CT Support


Benefits Advice, Benefits - Housing Benefit and Council Tax Support


Housing benefits and Council tax Support, assessment and advice, discretionary housing payments

01695 587175


52 Derby Street, Ormskirk, Lancashire, L39 2DF

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Chorley Help the Homeless(CHtH)


Housing Advice, Chorley Residents, Benefits Advice, Benefits - Form Filling, Counselling


The charity provides a drop-in service to those who are homeless or at risk of homelessness. People who need our help can be referred or self refer for emergency food parcels, clothing and toiletries, bedding and small household items. We offer housing and welfare benefits advice and personal counselling by appointment. 



45 Clifford Street, Chorley, Lancashire, PR7 1SE

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Citizens Advice Lancashire West


Self referral, Asylum Seekers / Refugees, Debt advice, Disability, Housing Advice, Mediation Community, Mental Health, Race Equality, Students, Employment, Chorley Residents, Maternal Mental Health, Families and Children 0-19 years, Digital Support, Volunteering, Peer Support, Benefits Advice, Benefits - Form Filling, Support with employment, skills, courses and volunteering


Following guidance from Government, we have suspended all our face to face services.    However, we are still taking referrals and will contact clients to offer help and advice by telephone.  Please can you make sure anyone you refer to us is aware we will only be able to offer telephone or digital assistance at this time.   Anyone wishing to contact us by signposting should either leave a message on our Adviceline 0344 245 1924 or visit our website www.citizensadvicelancashirewest.org.uk for information and accessing our Advice By Email in the More from Us menu.   New Extended Hours to further assist   You can contact us by phone on Saturdays 09:00-13:00 and Tuesday & Thursday Early Eveneings until 6:30   Quite simply, we're here to help the people of Lancashire with the problems they face. Our advice is free, confidential, impartial and independent. We operate from Five locations across Lancashire: Chorley, Leyland (South Ribble), Fleetwood (Wyre) and Skelmersdale(West Lancashire) & Blackburn&Darwin. We provide advice in person at our offices, via our telephone helpline or by email. We also have a number of Digital Help Centres across Lancashire to assist with Digital access and IT skills training If you have a problem you need help with there are several options available to you: Look through the advice sections detailed below or visit our main AdviceGuide site. Telephone our Gateway Service on: 0344 245 1294 (Monday to Friday 9am to 5pm) (local rate number). Call in to your local bureau. Select your most convenient location from our Area Map for details of our opening times and office addresses. If it’s more convenient, we now offer advice by email. Click on the following link to use this option If our offices don't cover your location, enter your postcode in the "Find your local Citizens Advice" section on our main site.

0808 278 7880


35-39 Market Street, Chorley, Lancashire, PR7 2SW

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Macmillan Cancer Information and Support Services Preston & Chorley


Debt advice, Disability, Housing Advice, Mental Health, Benefits Advice, Older People, Younger People


We provide a free, confidential drop in service for anyone affected by cancer. This includes people who:• need information about cancer;• have a cancer diagnosis;• are living with and beyond cancer;• are looking to reduce the risks of cancer;• are a relative, carer or friend of someone with cancer; or• are healthcare professionals   We hold a wide range of information on all aspects of living with cancer and we provide the opportunity to discuss treatments, side effects, money worries, questions about benefits and other cancer related issues with our team.You can come and see us face to face in any of our three centres, or we can arrange to see people on our hospital wards. We also give information and support over the phone and by email for those who can’t access the service in person.We work closely with the clinical teams as well as with local services, support groups and other organisations.   We also offer Video Advice sessions using NHS Attend Anywhere

017723 523709


Rosemere Cancer Centre ,Royal Preston Hospital, Sharoe Green Lane, Preston, Lancashire, PR2 9HT

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South Ribble Together


Asylum Seekers / Refugees, Housing Advice, Mental Health, Families and Children 0-19 years, Peer Support, Benefits Advice, Benefits - Form Filling, Community Support, Environmental Health and Regulatory Support, Social engagement and social inclusion support, Early Intervention and Prevention, South Ribble Residents, Benefits-Housing Benefit & Council Tax Support, Benefits-Housing Benefit & Council Tax Support, Home Care/Aids/Adaptations, Improved health/capacity to manage, Hospital Discharge, Social Prescribing, Council Tax/Rent Support, Financial Advice, Business Advice, Older People, Social Isolated, Befriending Services Help, Shopping Delivery Support, Prescription Delivery Assistance, Complex Needs, Community Support during isolation


  South Ribble Together is a Community Response Hub set up to help anyone affected by the current COVID-19 crisis, including vulnerable residents, businesses and key workers. We can provide financial advice and support. We can supply vulnerable/high risk/isolated residents with access to care packages and food delivery. We can signpost to various services such as befriending or mental health and support any residents with complex needs. We can provide any general help and guidance to anyone unsure of the new government legislation surrounding COVID-19.   Please note Out of Hours Contact Number is 01772 625499

01772 625625


Civic Centre, West Paddock, Leyland, Lancashire, PR25 1DH

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Key Unlocking Futures-South Ribble Drop in Service


Self referral, Housing Advice, Benefits Advice, Benefits - Form Filling, Social engagement and social inclusion support, Social Isolated, Younger People, Housing Advice Young People 16-25, Housing Coach service 16-25 Year Olds, Housing Advice Young People 16-25


Drop In Services for young people in South Ribble. This service is for young people aged 16 to 25 who are thinking about leaving or have left home for whatever reason, we can help. Many young people come to us in a crisis when they have nowhere to stay and that is fine but people often don’t realise that it is good to seek help earlier so we can explain what a young person’s options may be.  The Drop In Service is wide ranging and we offer practical and emotional support for young people at risk of or experiencing homelessness. Young people would normally drop in without an appointment but at the moment (due to Covid 19) if we receive a referral or enquiry, where possible we would contact them on the phone. We are still seeing young people at our centre in Leyland (using goverment guidlines) where this is not possible.

01772 678979


2 Balfour Court, Leyland, Lancashire, PR25 2TF

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